# Privacy Policy for letterpal

**Effective Date:** September 23rd 2024

## 1. Introduction

PixelGrid ("we," "us," "our") operates Letterpal. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

## 2. Information We Collect
**Personal Information:** Includes your email, name, password, and billing information.

**Usage Data:** Information about how you use our service.

## 3. Use of Information
To manage your account and provide our services. To process billing transactions. To send transactional and marketing emails.

## 4. Sharing of Information
We do not share your personal information with third parties, except we use OpenAI to generate content based on user input.

## 5. Data Storage and Protection
We store your data securely using industry-standard methods and protect it from unauthorized access and disclosure.

## 6. Data Retention
We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

## 7. Cookies and Tracking Technologies
We use cookies to enhance your experience, including for login and marketing purposes. You can control cookie settings through your browser.

## 8. User Access and Control
Access, update, or delete your information anytime through the settings section of your account.

## 9. Your Rights
You have the right to access, correct, or delete your personal data and to withdraw consent where applicable.

## 10. Contact Information
For any privacy-related questions, contact us at [contact@letterpal.io](mailto:contact@letterpal.io).

## 11. Legal Compliance
Our practices adhere to the relevant laws and regulations in France.

## 12. Changes to This Policy
We may update this Privacy Policy. We will notify you of any changes by posting the new policy on our website.

## 13. Children's Privacy
We do not knowingly collect or solicit personal information from children.